Refund and Cancellation Policy

This policy explains how subscriptions and coaching sessions can be cancelled and refunded.

Subscriptions

Signal, live-session, and academy subscriptions are billed monthly in advance. You can cancel at any time from your account. Cancellation stops future charges; your access continues until the end of the current paid period. Unused time is non-refundable except where required by law.

Cooling-off

If you have not accessed any paid signals or content and request a refund within 3 days of a new subscription, contact support for a full refund of that billing.

Coaching sessions

One-on-one coaching is refundable if cancelled at least 24 hours before the scheduled time. Cancellations within 24 hours or no-shows are non-refundable.

How to cancel

• Sign in and open your dashboard or pricing page to manage your subscription.
• For coaching, use the booking confirmation or contact support.
• Account deletion also cancels active subscriptions.

Chargebacks

Please contact us before initiating a chargeback. Unauthorized chargebacks may result in account suspension.

Contact

Refund requests: visit our Help Center for support options.